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Research publications

Basturkman, H. & Shackleford, N. (2015). How content lecturers help students with language: An observational study of language-related episodes in interaction in accounting classrooms. English for Specific Purposes Vol.37, (pp.87-97). Elsevier.


Blickem, C. & Shackleford, N. (2003). APEC Joint Schools Project on the Establishment of UNITEC’s English language programme at the Fanzhidu School, Beijing, P.R. China, 2003.


Blickem, C. & Shackleford, N. (2004). The Unitec Language Learning Development Programme for First Year Students of Business: Strategies for Success. Report to Education NZ and the Ministry of Education Export Education Levy Project. education Levy / 2003-2004


Blickem, C. & Shackleford, N. (2008). Opportunities and Challenges: Managing Programme Quality and Institutional Partnerships in a Transnational Education Context. In Wallace, M., and Dunn, L., Routledge (Eds.) Teaching and Transnational Higher Education; Enhancing Learning for Offshore International Students.


East, M. Shackleford, N. & Spence, G. (2007). Promoting a Multilingual Future for Aotearoa / New Zealand: Initiatives for Change from 1989 to 2003. Journal of Asian Pacific Communication 17:1, 11-28. John Benjamins.


Fujii, K. & Shackleford, N. (2016). What do students learn from short-term study abroad: Science and Technology Majors? Kanazawa Institute of Technology, Progress 26.


Riley, L.D. & Shackleford, N. (2009). Addressing pre-programme anxiety for Japanese students studying abroad. The Journal of Liberal Arts and Sciences, University of Toyama, Japan, Vol.37, pp. 67-78.


Shackleford, N. (1996). The Case of the Disappearing Languages Policy. The TESOLANZ Journal 4, 1 – 11.


Shackleford, N. & Blickem, C., (2007). A Model for Language and Academic Skills Development for First Year Students of Business. Prospect Vol.22, No 1.


Shackleford, N. (2011). Japanese students in a New Zealand homestay program: Issues of linguistic and intercultural competence. Communication Journal of New Zealand Vol. 12, No. 1 June 2011.


Shackleford, N. & Riley, L. (2011). Reducing student anxiety: Task design for study abroad programmes. In A. Feryok (ed.), CLESOL 2010: Proceedings of the 12th National Conference for Community Languages and ESOL (pp. 37-46). Retrieved from


Shackleford, N. & Riley, L. (2011). Suitcase: Learner Strategies for Study Abroad. Perceptia Press, Nagoya.

Quality assured conference presentations

Basturkman, H. & Shackleford, N. (2013). Focus on form in an accounting classroom. Applied Linguistics Association of New Zealand and Applied Linguistics Association of Australia Conference, Wellington, New Zealand.


Basturkman, H. & Shackleford, N. (2014). Language-focused discourse in an accounting classroom. New Zealand Discourse Conference, AUT University, Auckland, New Zealand.


Fujii, K. & Shackleford, N. (2017). Study abroad: Opening a new world of opportunities. 7th Asian Conference on Language learning (ACLL) 2017, Art Centre Kobe, Japan, May 14th 2017.


Lambert, N. & Shackleford, N. (2014). In their own words: Using English for Sports Instruction and Coaching. 12th Asia TEFL MELTA International Conference, Kuching, East Malaysia.

Lewis, M. & Shackleford, N. (1992). Establishing a Self-Access Learning Centre. 3rd CLESOL Conference, Auckland.

Peddie, R. & Shackleford, N. (1996). Congruence and Dissonance: Aspects of Languages Policy Development in Australia and New Zealand. The 9th World Congress of Comparative Education, Sydney, Australia.

Shackleford, N. & Fox, P. (1994). English for Professional Employment - an Integrated Approach. 4th CLESOL Conference, Christchurch.

Shackleford, N. (1998). Towards a Future for ESOL in New Zealand. 6th CLESOL Conference, Palmerston North.

Shackleford, N. & Blickem, C. (2007). Academic Literacies: Defining terms, exploring models. 7th Conference of the NZ Association of Bridging Educators.

Shackleford, N. & Riley, L. (2010). Strategy Use to Overcome Anxiety in Study Abroad. 33rd JALT International Conference on Language Teaching and Learning, Tokyo, Japan.

Shackleford, N. & Riley, L. (2010). Reducing student anxiety: Task design for study abroad programmes. 12th CLESOL Conference, Dunedin, New Zealand.


Shackleford, N. & Basturkman, H. (2014). Language related episodes in an accountancy classroom. AILA World Congress, Brisbane, Australia.

Shackleford, N. (2005). Coping with Content: a study of language development strategies with first- and second-year business students at a New Zealand Tertiary Institution. Symposium on Academic Communication Skills and Widening Participation, University of Luton, UK.


Shackleford, N. (2000). National Qualifications in ESOL: Issues and Options. Seventh CLESOL Conference, Auckland.


Shackleford, N. (1997). Language Policy and Culture: A Perspective from New Zealand. The 14th Language Testing Symposium on Language Assessment and Policy across Cultures, Jerusalem, Israel.

Shackleford, N. (1996). The Case of the Disappearing Languages Policy. 5th CLESOL Conference, Hamilton.

Curriculum Vitae


Council for National Academic Awards, UK

B.A. (2nd Class Honours) 1974

University of Warwick, UK

Post Graduate Certificate in Education

Royal Society of Arts

Certificate in TEFL, International House, UK

University of Auckland

M.Ed. (Educational Administration) First Class Honours, 1996

Macquarie University

M.A. Applied Linguistics 2001

New Zealand Institute of Business Studies

Dip.Edit 2022

Employment History

2021- current: Freelance editing and proofreading

Work completed for:

• Unitec e-Press (Review of academic papers)

• Ruskin Festival Symposium (Japan)

• Niuean Community Group commemorative book

• Authors’ self-published books: Novel, series of children’s books, ‘Storyworth’ memoir, Italian cookbook.

2018 – 2021: Graduate School of Management, University of Auckland

Position: Professional Teaching Fellow, Business Communication Team


Responsibilities: The team provides embedded, discipline-specific academic language and literacy support to Master of Business Students through weekly seminars, online feedback on draft written work, presentations rehearsals and 1:1 / small group work.

March 2019

The Business Communication and Academic Skills Team was the recipient of a University of Auckland Business School Excellence Award for Collaboration in Teaching.


Position: Professor of English language, Kansai Gaidai University, Japan.

Responsibilities: Teaching undergraduate students of English:

Classes taught:

• Effective Discussion

• Effective Essay Writing

• Presentation Skills

• Introduction to Social Sciences 1 & 2

• Topics in Humanities 1 & 2

Member of the Undergraduate Board of Studies, Kansai Gaidai University, Japan.

1988 – 2016

Position: Senior Lecturer in ESOL and Head of Department of Language Studies

Responsibilities: Management of a large academic department & teaching ESOL to refugee, immigrant and international students

Courses taught:

• Business Writing in International Contexts (BA/ Grad Cert. EAL)

• Language policy and Change management courses in the Graduate Diploma in Language Teaching

• Developer and principal lecturer of “Approaches to Language Learning” course (BA programme)

• Lecturer in Academic Skills for Business Studies, Shandong Economics University, Jinan, China, Sept-Nov. 2009

• Lecturer and course leader on a wide range of English language course for migrants, refugees and international students

• IELTS examiner and IELTS Centre Administrator.

Other employment

1985- 1987: Manukau Polytechnic

Lecturer in ESOL (Part-time).

1978-1988: Edgewater College, Pakuranga, Auckland

Teacher of English and Drama. Seconded to Ministry of Education as Drama Advisor 1981.


1977: Teacher, Homai College, Auckland.

Classroom teacher of children with multiple disabilities.

1975-1977: Nicholas Chamberlain Comprehensive School, Bedworth, U.K.

Teacher of English and Drama.

Research and presentations

My research interests include:

• English for Specific Purposes

• Language acquisition

• Language teaching strategies

• Transnational education.

Skills Summary

​• Teaching ESOL and business communication skills to a wide variety of adult students

• Proofreading and editing skills

• Academic management skills

Professional Memberships

• Higher Education Research and Development Society of Australasia Inc.

• Teachers of English to Speakers of other Languages, Aotearoa / New Zealand (TESOLANZ)


Reading, Spanish guitar, and travel.


Names and contact details on request.

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